it-management

How RDX Remote DBAs Stay on Top of Evolving Technologies

By RDX on Apr 14

As the modern database continues to grow, its inherent feature set expands alongside it. More solutions allow remote DBAs and internal teams alike to solve business problems tied to cutting costs and improving efficiencies. However, with these solutions comes increased complexity surrounding database administration, and it falls on the shoulders of DBAs to understand and leverage the industry’s evolving technologies.

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Using Remote DBA Support to Achieve High Availability

By RDX on Mar 18

Designing, building and maintaining highly available (HA) architectures is the key to providing end users with 24x7 access to mission-critical applications. From the financial services sector to higher education, organizations require their databases be online and readily accessible. When these critical applications become unresponsive or performance is hindered, the resulting downtime can have extreme consequences. With the potential for legal penalties, bad press, loss of customer goodwill and other repercussions looming, DBAs must constantly focus on ensuring their systems are highly available, quickly recoverable and protected from natural or human-induced disasters.

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Experienced Remote DBAs: Retaining Talent at RDX

By RDX on Jan 26

As the strategic role of databases continues to advance within organizations, the task of finding and retaining experienced DBAs has become increasingly difficult. DBAs are seen as the “Go-To” specialist for internal IT teams due to their knowledge across a wide spectrum of information technology and processes. In an increasingly complex environment, database administrators design, support, and safeguard a company’s critical data stores, ultimately allowing organizations to make better business decisions.

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Remote DBAs for Your Business: The On-Boarding Process

By RDX on Jan 05

After years of having their own internal processes, technology, and best practices, it’s understandable some organizations have trepidation when it comes to DBA outsourcing. Especially for companies with internal teams, concerns arise regarding how external support will fit in with their current DBAs and the methods in which they operate. At RDX, our customer on-boarding process is focused on easing these concerns and building a solid foundation to provide a high level of remote database services based around the needs and challenges of your infrastructure.

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Subject Matter Experts: Specialized Database Support

By RDX on Dec 21

IT professionals can attest – the world in which we operate changes rapidly. For database administrators, it can be a blessing and a curse all at once. With technology continually advancing, database vendors are forced to implement new features and functionalities in order to stay competitive. Each release contains dozens of advancements and new additions that can potentially be leveraged to improve the database environments they manage. Part of what makes being a DBA so rewarding is the ability to evaluate and understand these inherent features, choosing to implement those that pose the greatest benefit to each application.

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The Perks of RDX's Service Delivery Model from the Eyes of a DBA

By Jeremy Christy on Dec 08

Recently, I’ve been asked by a couple of prospective clients how RDX’s service delivery model is the correct choice for their company and their specific environment.  It hasn’t been a question that I’ve honestly pondered before until lately; all I really thought about prior to getting asked this question is that we aim to strive to do the best for all of the clients that we work for and with, and that we do a great job at it. 

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Maximizing Value with Remote Database Administration

By RDX on Nov 05

From database configuration to performance and maintenance, DBAs are responsible for the most critical data essential to business functionality and success. The knowledge they hold regarding database security, availability, recoverability, performance, and numerous other areas makes them critical to the success of the company. Also tasked with designing database data stores, a DBA’s expertise allows them to consult on company solutions aimed at reducing operation costs, improving margins, and more – simply put, they allow organizations to make better business decisions.

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Around the Clock Database Support: The Database Night Watch

By RDX on Sep 30

It’s late, you’re tired, and all you want is your head to hit the pillow – all DBAs know the feeling. It was a long day to begin with, and just as you drifted off to sleep, your cell phone rings. All of a sudden you need to log back into your datacenter and troubleshoot a critical database that became unresponsive. End users need access to this data before they sit down at their desk in the morning – so sleep isn’t an option.

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Creating a Database “War Room”: A Team of Remote DBAs

By RDX on Sep 15

 Any business can attest to how important their data is to the functions of their company; without it, everything comes to a halt. But what is sometimes overlooked are the individuals tasked with administering that data and its surrounding environments. In the worst of cases, a business experiences a catastrophic event, like a corrupted server, and slips into panic-mode as no one at the company knows how to correct the issue – or, the sole individual in charge of your databases can’t be reached. Businesses know they can’t afford to have this happen, but:

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A Day in the Life of a Remote DBA

By RDX on Aug 05

For most, walking into the office and grabbing that first cup of coffee signals the start to the workday. But for the team of remote DBAs at RDX, their job never truly stops. They’ll attest that it comes with the territory; that providing 24x7 database administration services requires them to always be in tune with the environments they manage. When you’re responsible for critical data stores, the typical 9am-5pm doesn’t quite cut it.

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